Sap Remedy Ticketing Tool

Sap Remedy Ticketing Tool Rating: 4,7/5 287 reviews

Good Day Working from home over VPN, I have a cable connection that the ISP claims is a 10mbps download / 512kbps upload. This is almost like working at my office desk (100Mbit LAN), it's very good.

Remedy software

We have a data capable 3G cellular cardbus card that we pass around to the on-call person in my group. I don't know what that service plan specifies but downloading files from an internal server I can get an actual 400 kbps transfer rate. The latency is more noticeable than at home, but it does not hinder the work at all. It depends somewhat on what you consider acceptable also. I remember working remotely over a dial-up connection, using PCanywhere to remote control NT4.0 boxes - now THAT was painful. Move the mouse, wait for the screen image to catch up before clicking.

Ticketing

A interface in Remedy ticketing system to SAP should be designed for the support analyst to view the solutions on the Remedy client tool when working on the.

Bmc Remedy Ticketing Tool

Telnet had appeal back then. Latency has more effect on the general user experience than bandwidth does (IMO). Regards, -Original Message- From: toms28 via sap-basis mailto:sap-basis@groups.ittoolbox.com Sent: October 6, 2009 8:41 PM To: Waelz@whms9722.wshs; Dean Waelz Subject: sap-basis GB Needed to support SAP,Remedy ticket tool, internet from home Dear Friends, I am planning to take Tata photon plus. So, I will be working from home, It needs to support SAP, Remedy ticketing tool and internet. What is the GB i should have to support all the applications, i.e i am able to work smoothly from home? Please suggest. Hi Keith, You must have a VPN client or such to connect to your company's network Regards From: Keith C via sap-basis mailto:sap-basis@Groups.ITtoolbox.com Sent: 07 October 2009 16:45 To: D.

Caddick Subject: RE:sap-basis GB Needed to support SAP,Remedy ticket tool, internet from home Posted by Keith C on Oct 7 at 11:48 AM Mark this reply as helpfulMark as helpful I have cable and connect to my PC at work via Remote desktop to support after hours - works great.

/ ooo basically we are using ticketing tool for getting tickets, and resolve thos tickets.every company should be maintaind some tools like.Remedy and open hp view dif,dif types,internally or externally ex: application development, testing, production evnvironment,our organigation become some problem effected in application or development environment or client will rise some problem like my system was not working or my application was not running.how can u resolve, problem how can identified and how can u understand those problems,thats way we can installed ticketing tools. / harvinderengineer Ticketing Tool  It is software which is used to provide complete solution for the tickets within SLA. We can trace any ticket with the help of ticketing tool. Some Tools  Remedy, Radix etc.

Ticket  Ticket means problem or service request which is sent by user. User has to fill up some information before making ticket like,. Employee name. Employee ID. Process Name.

System Seat no. Manager name under whom you are working. Phone no. & Reason for raising the ticket. Ticket can be raised for .

System Issue. Software Issue (like application software on which user works and that does work.). Hardware Issue (like increasing RAM). Locker key. Internet Problem. What is Idocs and status? 1.I would like to know pricing SD Tickets?

Can we do pricing with out doing condition techinique?, What know about the back order process and what is the transaction code, What is the importance of relase status in condition table?, What is the use of 'Usage' field in the item category determination? Please any one kindly give me the answer?, What do you mean by Account Group?What does Account Group Control?, pl tell me 3/4 gaps peculiar to any one industry with there solution plz its very urgent, what is checking group?, what is the use of enterprise structure in SAP-SD module? When you enter a sales order, you don't need to specify the sales area immediately.

If you don't, where does the system automatically derive the sales area? In BOM suppose main item is A whose price is Rs 10000 and it is made up by 2 sub-items known as B & C whose prices are respectively rs 6000 and rs 4000 and including these two prices material A's price is rs 10000. Material B also can be sold independently but at that time that's price should be rs 7000.How it is possible? What type problems we can face in cutover.

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